How Telemediker Works
Getting medical care has never been easier. Follow these simple steps to consult with a licensed doctor from anywhere.
Create Your Account
2 minutesSign up for free and create your account with the personal details needed for booking and billing. We do not store medical data on Telemediker.
Register with Email
Use your email address to create a secure account.
Complete Your Profile
Add your basic information like name, date of birth, and address.
Privacy
Discuss medical details during the video consultation. Telemediker does not maintain a medical history or store clinical content long term.
Book an Appointment
1 minuteFirst filter by your country of treatment, then find and select a physician, and only then choose date and time. Transparent pricing before you book.
Country of treatment
Choose the country where your medical care will take place.
Find your doctor
Search by specialty, profile, and availability to find the right physician for you.
Select date & time
Pick a slot from your physician’s published availability that fits your schedule.
Secure Payment
Pay securely online. Get a detailed invoice for insurance.
Video Consultation
Up to 20 minutesConnect with your doctor through secure HD video. Discuss your symptoms and get professional medical advice.
HD Video Call
Crystal-clear video quality on any device - phone, tablet, or computer.
Medical Assessment
The doctor will assess your symptoms and provide a diagnosis.
Chat Support
Send documents or images through the chat over an encrypted, protected channel — no third-party access to health data or findings.
Receive Your Documents
InstantE-prescriptions: submitted to the Telematikinfrastruktur (TI) where applicable or provided as a PDF during the video call — not stored in your Telemediker account. Sick notes via standard channels (employer, insurer). Your account shows administrative evidence and an appointment overview — not a patient medical record.
E-Prescriptions
Dispatch to the TI or delivery as a PDF during the video call — not saved in your Telemediker account.
Sick Notes (AU)
Official sick notes valid for your employer and insurance.
No health record on the platform
We do not store a medical chart. Clinical documentation is kept by your treating physician; you will not find a full medical history in your account.
What You Need
Device
Smartphone, tablet, or computer with a browser.
Internet Connection
Stable internet connection for video calls.
Camera & Microphone
Working camera and microphone for the consultation.
What You Receive
E-prescriptions and sick notes are transmitted through the appropriate channels. Your account provides appointment overviews and booking-related evidence — we do not maintain a medical record for you.
E-Prescriptions
After TI submission or a PDF during the call, redeem your prescription at the pharmacy according to local rules (e.g. with ID).
Sick Notes
Official sick notes (AU) are digitally transmitted to your employer and insurance.
Appointments & evidence
Your dashboard shows booked and completed video consultations plus administrative records. This is not a patient chart; medical documentation remains your doctor’s professional responsibility.
Ready to Get Started?
Book your first consultation and experience healthcare on your terms.