For Patients

Healthcare That Comes to You

Access licensed doctors from the comfort of your home. Get video consultations, e-prescriptions, and sick notes without the waiting room.

Secure & Private
Fast Response
Licensed Doctors
Secure & Private
Why Choose Us

Why Patients Love Telemediker

No Waiting Rooms

Skip the queue and see a doctor within minutes, not hours.

Licensed Doctors

All our doctors are fully licensed and verified healthcare professionals.

Instant Prescriptions

E-prescription via TI (where applicable) or as a PDF in the video call — not via your Telemediker account.

Sick Notes (AU)

Get official sick notes delivered digitally, valid for your employer.

Multi-language Support

Consult with doctors in your preferred language.

Secure & Private

Your health data is protected with end-to-end encryption.

Our Services

What We Offer

Video Consultations

Connect face-to-face with qualified doctors through secure HD video calls. Discuss your symptoms, get diagnosed, and receive treatment recommendations.

  • HD video quality on any device
  • Documents via an encrypted, protected tunnel — no third-party access to your health data or clinical findings
  • Available 7 days a week
  • Consultations up to 20 minutes
Live

E-Prescriptions

Your prescription is submitted electronically to the Telematikinfrastruktur (TI — German healthcare network) where applicable, or provided as a PDF during the video consultation — it is not stored in your Telemediker account. Pharmacy redemption follows each country’s rules.

  • Electronic dispatch to the TI or delivery as a PDF during the video call — not saved in your account
  • Redeem at the pharmacy according to applicable national requirements
  • Secure and encrypted
  • Fast and paperless where the process allows
Digital

Sick Notes (Arbeitsunfähigkeitsbescheinigung)

Need time off to recover? Get official sick notes delivered instantly after your consultation, valid for your employer.

  • Official AU certificate format
  • Valid for employers and insurance
  • Instant digital delivery
  • Available for 1-7 days
Sick notes are issued based on medical assessment during consultation.
Fast
Getting Started

Getting Started is Easy

1

Create Your Account

Sign up with your email and add the account details needed for booking.

2 minutes
2

Book an Appointment

Filter by country of treatment, find your physician, then choose date and time.

1 minute
3

Video Consultation

Meet with your doctor via secure video call from any device.

Up to 20 min
4

Receive Your Documents

Get prescriptions, sick notes, or medical advice instantly.

Instant
Your Privacy Matters

Your Data is Safe With Us

We protect your personal data and the confidentiality of the video consultation. We do not permanently store medical content on the platform.

GDPR Compliant

Full compliance with European data protection regulations.

End-to-End Encryption

All consultations and data transfers are fully encrypted.

European Data Centers

Account and booking data are processed securely in the EU.

Medical Confidentiality

Doctor-patient confidentiality is always maintained.

We Can Help

Conditions We Treat

Our platform covers all diagnoses and complaints that can safely be addressed through remote diagnosis and therapy to accepted medical standards. Your physician decides in each case whether a video consultation is appropriate. The cards below are examples — they are not exhaustive.

General practice & acute complaints

  • Cold / flu-like illness
  • Sore throat
  • Cough (without severe shortness of breath)
  • Fever assessment
  • Gastrointestinal symptoms (diarrhoea, nausea)
  • Headaches / migraine (known pattern)
  • Dizziness (mild, not acutely dangerous)
  • Cystitis (typical symptoms)
  • Allergic reactions (mild)
  • Insect bites

Mental health

  • Depression (follow-up)
  • Anxiety disorders
  • Panic attacks
  • Sleep disorders
  • Stress / burnout
  • Adjustment disorders
  • ADHD (follow-up)
  • Medication adjustment (psychiatry, follow-up)

Musculoskeletal

  • Back pain
  • Neck pain
  • Joint pain
  • Muscle tension
  • Minor sports injuries
  • Follow-up after injuries

Skin conditions

  • Acne
  • Eczema
  • Rashes
  • Fungal skin infections
  • Warts
  • Rosacea
  • Suspected skin allergies

Chronic conditions (follow-up & monitoring)

  • Hypertension
  • Diabetes (review visit)
  • Asthma (stable)
  • Thyroid disorders
  • Chronic pain
  • Dyslipidaemia

Other common requests

  • Medication counselling
  • Prescription renewals
  • Discussing test results
  • Second opinions
  • Sick notes (depending on country/rules)
  • Vaccination advice
  • Dietary counselling
For emergencies, please call 112 immediately.

Ready to See a Doctor?

Book your consultation today and experience healthcare on your terms.