Cookie Policy

Cookies are small text files containing small amounts of information that are stored on your computer or in the memory of your web browser. They are sent back to our website with each subsequent visit, helping the site recognize you and store information about your user preferences.

The use of collected cookies is very limited and is related to technical purposes – improving and personalizing the functionality of our website. The information collected through cookies cannot be linked to a specific individual.

More detailed information about cookies can be found at https://www.aboutcookies.org/.

In connection with your visit and use of our website, we process:

• Name
• Contact information: Email and Phone number (optional)
• IP address
• Cookies (as described below)

Legal Basis for Processing

Processing is based on Article 6(1)(b) of GDPR – taking steps at the request of the data subject through completion of contact forms or subscription to mailing lists.

Necessary Cookies

These cookies enable the proper functioning of our website, allowing you to browse information and use its features. For example, they display information in the correct language.

Functional Cookies

These cookies allow us to tailor the operation of our site to visitor preferences, enabling full functionality including watching videos. This information is entirely anonymous and used for limited purposes.

Analytical Cookies

We use analytical tools that help us understand traffic to our site and how users interact with it. The information is used solely for statistical purposes and is not intended for personal identification. These cookies are provided by Google Analytics, and IP address information is not linked to other data stored by Google.

Targeting Cookies

These cookies do not store personal information but contain information about how you have used our site. They may be triggered by advertising partners to show relevant information. Examples include cookies from Facebook, Google, and LinkedIn.

For domain https://telemediker.com/:

Necessary Cookies

These cookies are essential for the website to function and cannot be disabled.

Cookie Name	Purpose	Duration
telemediker_consent	Stores your cookie consent preferences	1 year
i18n_redirected	Remembers your language preference	1 year
refreshToken	Maintains your login session	Session / 30 days

Functional Cookies (Requires Consent)

These cookies enable error tracking and performance monitoring.

Cookie Name	Provider	Purpose	Duration
sentry-sc	Sentry	Error tracking and performance monitoring	Session

Analytics Cookies (Requires Consent)

These cookies help us understand how visitors use our website.

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes unique users	2 years
_ga_*	Google Analytics	Maintains session state	2 years
_gid	Google Analytics	Distinguishes users	24 hours

Marketing Cookies (Requires Consent)

These cookies are used to deliver relevant advertisements.

Cookie Name	Provider	Purpose	Duration
_fbp	Meta (Facebook)	Tracks visits across websites for advertising	3 months
_fbc	Meta (Facebook)	Stores last visit timestamp	2 years
fr	Meta (Facebook)	Delivers targeted advertising	3 months

Third-Party Privacy Policies

Learn more about how our service providers handle your data:

• Google Analytics Privacy Policy
• Meta (Facebook) Privacy Policy
• Sentry Privacy Policy

You can control and manage cookies using your browser settings. Note that removing or blocking cookies may affect your use of our website.

Browser-specific instructions:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari
• Opera

By visiting our site, you accept the use of cookies as described in this notice. However, you can control and manage cookies at any time.

"HAPPY EARS" Ltd. generally suspends the full processing of your personal data for the enumerated purposes but does not delete them before the expiration of legally defined obligations.

• Data is retained for a period not longer than necessary and no more than 5 years
• Data will not be deleted if required for ongoing judicial, administrative proceedings, or complaint reviews

In compliance with Bulgarian and European legislation, you have the following rights:

• Access your personal data and obtain a copy
• Request correction of incomplete or inaccurate data
• Request deletion of your data when conditions are met
• Request restriction of processing in certain cases
• Object to processing based on legitimate interests
• Exercise your right to data portability
• Withdraw your consent at any time

To exercise these rights, contact us at contact@telemediker.com.